Shipping policy
Shipping Policy
Shipping Destinations
GreenCampGear currently ships to residential and commercial addresses within the contiguous 48 United States. We do not currently ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Business days are Monday through Friday, excluding U.S. federal holidays.
Processing time is separate from shipping transit time. Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Options and Estimated Transit Times
Available shipping options and charges are displayed at checkout based on the products in your order and the delivery destination.
• Express Shipping: approximately 2–3 business days after shipment
• Economy Shipping: approximately 5–8 business days after shipment
Shipping estimates begin after an order has been processed and handed over to the carrier. Express shipping availability may vary by product and destination.
Shipping Charges
GreenCampGear does not offer storewide free shipping. The applicable shipping charge will be calculated and displayed before you complete checkout.
Tracking and Split Shipments
Tracking details will be provided by email when available. Orders containing multiple products may arrive in separate packages and on different delivery dates.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order enters processing or ships.
Carrier Delays
Delivery dates are estimates and are not guaranteed. Weather, carrier disruptions, high-volume periods, incorrect addresses, and other circumstances outside our control may cause delays.
Lost or Damaged Packages
If your tracking shows a delivery issue or your package arrives damaged, please contact us through our Contact Us page with your order number and relevant details. We will review the issue and assist with the next available steps.